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Why and How to Integrate Your CRM System and AI Chatbots | #ai travel chatbot # AI industry applications #chatbot integration with crm # learning management system case study

Why and How to Integrate Your CRM System and AI Chatbots

Why and How to Integrate Your CRM System and AI Chatbots

API Integration: Your development team can use the CRM’s API to connect the chatbot’s back-end system with your CRM. This allows the chatbot to pull real-time data from the CRM and update customer records as needed.